Support and maintenance

Provide a helping hand when you need it the most.

It’s crucial that your receive help with support and maintenance for your website. We are involved as little or as much as you need. As your partner, we continue to work alongside you as an integrated part of your business. We offer full training support to bring you up to speed and set you on your way.

regular support and maintenance

Support and maintenance packages to manage your website

Our support packages will help you in a variety of ways. If you require website updates or content management, we’re there to help. We give you clarity on how you your website stays safe and secure, so you wont need to worry. All this with the additional bonus of fresh content keeping your website ranking high online.

We act as your full-service provider for support, alternatively we can provide a helping hand over the phone whenever you need us.

Carefully scheduled downtime for minimum impact

Carrying out maintenance on your website is essential. It’s important to understand how your website downtime will effect your business. Taking your website offline isn’t ideal but when it regards security, it must be priority.

Due to this, any required downtime will be scheduled in advance. We notify you, your users on-site then carryout all maintenance at a time that causes the least impact to your business.

scheduled downtime for important maintenance updates
hosting on dedicated servers

Hosting and maintenance to keep things running

Factoring in the right hosting package for your website is easy with Devign. We provide value for money for a package that suits you. Because of this, we are able to offer additional services in partnership with our hosting. If you require additional development on your website, we can turn it round in no time.

In conclusion, we advise on the best solution for your website not our pocket. There are dozens of options such as virtual, dedicated or cloud servers for you to choose from. We make sure you get the best solution, at the best price.

General FAQ’s

When's the best time for downtime?

There's never a good time for any sort of downtime when it comes to taking your website offline. Whether it's a few hours or a few minutes. Your customers won't be able to access your site. We will work with you to schedule an appropriate time for any downtime to take place.

What support and maintenance do you offer?

We can help with pretty much anything. If you are not the technical kind we can completely manage everything on your website. If you need training we can organise a meeting at a time to suit and provide an in-depth session on managing everything on your website. We can also help with ongoing support too if you require additional amendments to your existing website.

What are my options for hosting?

There are lots of options available when it comes to hosting. Dedicated, virtual and cloud servers are all options to consider but it depends on your websites requirements and your own budget. We can advise on the best service you need, and provide assistance with the setup. We are also able to offer our own hosting packages if required. Our dedicated server can provide the benefits of dedicated hardware and increased performance at a fraction of the price.